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Your coach will help you stay on track between doctor appointments by checking how your health risks, like high cholesterol, are being managed. Together, you’ll work toward reaching healthy targets, with your doctor kept in the loop. Along the way, you’ll learn to implement practical lifestyle changes and get the support you need to keep making progress.​​

What makes The Coach Program different:​

• Support between appointments to stay on track​
• Practical advice that becomes everyday habits​
• Real conversations with trained coaches who understand chronic conditions​
• Focus on long-term health and living well​
• Guidance that connects health care to daily life

You’ll receive up to six pre-arranged coaching calls over six months, all from the comfort of your home. Your coach is a trained health professional who’ll guide you through:​​

• Lifestyle changes like healthy eating, physical activity, quitting smoking, and reducing alcohol​​
• How to talk with your doctor about managing your condition, medications, tests, and screening​​
• Setting goals to improve your wellbeing and reduce the impact of type 2 diabetes and heart disease â€‹

Available 9am-5pm, Monday to Friday.

The program is open to Tasmanians aged 18 and over who have:​

• Type 2 diabetes​
• ±Ê°ù±ð»å¾±²¹²ú±ð³Ù±ð²õ​
• A high risk of diabetes (including past gestational diabetes)​
• Coronary heart disease (heart attack, stent or heart surgery) â€‹
• A high risk of heart disease or stroke​

No referral is needed. You can simply complete the self‑referral form to get started. We also welcome referrals from general practitioners, hospital medical staff, pharmacists, allied health practitioners, and community/case care workers from anywhere in Tasmania.​

We’ll give you a call to confirm your details. If you’re eligible, we’ll help you book your first coaching session.​

Absolutely. Coaching works alongside your existing care and can help you prepare for appointments and manage day‑to‑day challenges.​

Many people see improvements such as lower HbA1c, lower LDLcholesterol, reduced diabetes‑related stress, healthier eating, and increased physical activity. Your results will depend on your goals and how you engage with the program. Remember, your coach will support you every step of the way.​

Toward the end of your program, your coach will chat with you about next steps, which may include further resources and support pathways. You’re also welcome to return to the program again in the future.​

Participation in The COACH Program has been shown to reduce the risk of mortality for people with chronic disease. Long‑term studies demonstrate that people who take part in the program achieve significantly better health outcomes compared with those receiving standard care.

Key findings from published research include:

• A long‑term evaluation found that participants in The COACH Program experienced a statistically significant 5.1% reduction in overall mortality at 6.35 years compared with usual care.
• A separate 10‑year study reported that participation in the program was associated with a 34% reduction in the risk of mortality, alongside reduced hospital use and improved management of cardiovascular risk factors.

These results show that the structured coaching, support, and closing of treatment gaps delivered through The COACH Program contribute to helping people with chronic disease live longer, healthier lives.

The program has been internationally recognised for its strong clinical results. In 2018, the British Heart Foundation and Public Health England rated it the number one most evidence‑based cardiovascular disease prevention program in the world.

Yes. We support people from all backgrounds, and if you need interpreter‑supported care, we can connect you with the Integrated Diabetes Service delivered by â¹ûÖ±²¥ in Tasmania, which offers interpreter‑assisted clinics with a Credentialled Diabetes Educator or Accredited Practising Dietitian.